1. Purpose
This Policy defines the principles and conditions for the collection, processing, storage, and protection of personal data provided by Users when visiting and using xclima.bg.
2. Data Controller
The data controller is Xclima.bg, represented/administered by the respective legal entity responsible for the website.
3. Types of Processed Data
– Names, address, email, phone – when registering and placing orders.
– Order and payment data.
– Technical data (IP address, browser, device) when using the website.
4. Purposes of Processing
– Processing and fulfillment of orders.
– Sending confirmations, invoices, and notifications.
– Administration and maintenance of the website.
– Marketing and personalized offers (with explicit consent).
5. Legal Basis
Processing is carried out on the basis of:
– Performance of a contract.
– Legal obligations.
– User consent.
6. Data Security
The Administrator implements technical and organizational measures to protect against unauthorized access, loss, or data breaches.
7. Data Retention Period
Personal data is stored no longer than necessary for the purposes for which it was collected or as required by law.
8. Data Subject Rights
The User has the right to access, rectify, erase, restrict processing, data portability, object, and withdraw consent, in accordance with applicable legislation.
9. Data Disclosure
Data may be disclosed to third parties only to the extent necessary for contract performance, legal obligations, or with explicit consent.
10. Data Protection Contact
For questions, objections, or requests related to personal data, the User may contact the Administrator using the contact details provided on the website.

